Terms of Service

Last updated: January 2026

Agreement to Terms

By accessing or using the SichuanDynasty website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Use of Services

Our services include:

  • Browsing our menu and restaurant information
  • Placing online orders for delivery or pickup
  • Making table reservations
  • Contacting us for inquiries

Account Registration

When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Orders and Payments

Order Acceptance

All orders are subject to acceptance by SichuanDynasty. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent transactions
  • Delivery area limitations

Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We strive to ensure accurate pricing, but errors may occur. If a product is listed at an incorrect price, we reserve the right to refuse or cancel orders placed for that product.

Payment Methods

We accept various payment methods including cash on delivery, credit/debit cards, and digital payment platforms. Payment must be made in full at the time of order placement or delivery.

Delivery Services

For delivery orders:

  • Delivery times are estimates and not guaranteed
  • Delivery is subject to area availability
  • Additional delivery charges may apply
  • You must provide accurate delivery information
  • Someone must be present to receive the order

Cancellations and Refunds

Order Cancellations

Orders can be cancelled within 5 minutes of placement. After this period, cancellations may not be possible as food preparation may have already begun. Contact us immediately if you need to cancel an order.

Refund Policy

Refunds are issued for:

  • Cancelled orders (if cancellation is approved)
  • Incorrect or missing items
  • Quality issues (must be reported within 30 minutes of delivery)

Table Reservations

Reservations are subject to availability. We reserve the right to cancel reservations if:

  • You are more than 15 minutes late without notification
  • Contact information provided is incorrect
  • Restaurant reaches full capacity due to unforeseen circumstances

Food Allergies and Dietary Requirements

While we make every effort to accommodate dietary requirements, we cannot guarantee that our kitchen is completely allergen-free. Please inform us of any allergies or dietary restrictions when ordering. We are not liable for allergic reactions.

Intellectual Property

All content on this website, including text, images, logos, and menu items, is the property of SichuanDynasty and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

User Conduct

You agree not to:

  • Use our services for any illegal purpose
  • Attempt to harm or disrupt our website or services
  • Place false or fraudulent orders
  • Harass or abuse our staff
  • Upload malicious code or viruses

Limitation of Liability

SichuanDynasty shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our services. Our total liability shall not exceed the amount paid for the specific order in question.

Governing Law

These Terms of Service are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us:

Email: info@sichuandynasty.pk

Phone: 0305-1417111

Address: Shop # 1, Building # 10C, Ittehad Commercial Lane 2, DHA Phase 6, Karachi